How This Simulation Works
Resident speaks
Elias will speak a scripted line — listen to the audio or read the text.
You respond
Type or use voice input to respond exactly as you would on the job.
Resident reacts
Elias's response changes based on your communication approach.
Get feedback
After each decision, receive feedback. At the end, view a full report.
Scenario Brief
Understanding Before Assisting
Mr. Elias Navarro, 84, is refusing morning personal care. He is in pain, the room is overstimulating, and he does not recognize you. Practice person-centred communication to understand what he is communicating and identify a safe, respectful plan of care.
Elias
84 years old · Moderate dementia · Retired mechanic · Chronic pain
"All About Me" — Resident Profile
Mr. Navarro worked as a mechanic for more than 40 years. He is proud of being independent and prefers to do as much for himself as possible. He prefers to wake slowly and sit quietly before beginning his morning routine. He enjoys warm face cloths and listening to quiet country music. He dislikes being rushed and values privacy and modesty. He usually participates in care more readily after breakfast. He responds best when staff: • Introduce themselves and explain their role • Approach from the front • Speak slowly and clearly • Explain one step at a time • Provide one or two manageable choices • Allow additional time for processing • Encourage him to complete the parts of care he can do independently • Maintain privacy and keep him covered during personal care
Shift Report
Mr. Navarro: • Slept poorly overnight • Reported knee and back pain during the night • Has declined morning care twice this week • Usually participates in care more readily after breakfast • May become anxious with unfamiliar caregivers • Becomes distressed when staff take over tasks without involving him • Prefers to participate in his own care whenever possible Additional notes: • The resident home area (RHA) is busy this morning • Several staff from other RHAs are assisting in the unit because of scheduling needs • Mr. Navarro may not recognize all members of the care team • The morning schedule is behind
Initial Assessment
Before speaking with Mr. Navarro, review the available resident information and observe the environment. Consider what physical, emotional, relational, and environmental factors may influence this interaction.